|
Because I am a special education teacher,
I find it easy to articulate Kelly’s needs and
navigate
the system. What about the parents or caregivers
who don’t know how……. |
I don't believe that Kelly would be alive
today if several things had not happened
on July 2nd. If the owner of the "group
home”, Aileen, had not called me or her
"on-call" nurse, Dalia, Kelly may not have
made it through the night. By the time I
drove from my father's EI Dorado Hills
home to Rio Linda, (around 45 minutes)
Kelly's infection had continued to grow in
front of her care-giver's eyes. Secondly
and just as important is the fact that
from the time my husband met me in front
of the emergency room until her last day
at the hospital Kelly was given
outstanding care. This would not
necessarily be the case had I not been
with her every possible moment, which
amounted to eight days and nights. We
would have been in crisis if the nurses
and doctors had not listened to me about
how Kelly needed to be cared for. Kelly
and I were treated with great respect by
most everyone. Most of these people were
eager to learn how to make Kelly more
comfortable during the day and the
evening. Most of them were very respectful
and thanked me, responding that they had
no prior education or knowledge of how to
work with an adult like Kelly. Because I
am a special education teacher, I happen
to find it easy to articulate Kelly's
needs and navigate the system. What about
the parents or caregivers who don't know
how to start or how to advocate? For these
unnamed people and their loved ones, I am
committed to writing this story. It is the
moral and ethical thing to do.
|
|
Kelly is unable to articulate even her most basic
needs like she’s afraid of loud noises or that she
needs to use the toilet or needs some kind of pain
management. |
Kelly is chronologically 27 years old;
however her mental age is around 17
months, which was the age in which she
contracted encephalitis, apparently from a
mosquito bite in Cameron Park, California.
She is diagnosed as being on the autism
spectrum and profoundly retarded, although
she looks to be high functioning. This has
hurt her rather than benefited her because
people expect much more from her than she
can deliver. She is unable to communicate
even her most basic needs like she's
afraid of the loud noises and bright
lights, or she needs some kind of pain
management or that she needs to use the
toilet. Although I understand her, no one
else can except for her care provider,
Aileen. Even though I was still sick from
my trip to Puebla, Mexico, and had a
terrible sore throat, I was expected to do
all the care taking of my daughter around
the clock, as well as consult with doctors
and nurses and advocate continually for
Kelly. The head nurse on floor 8 East made
it perfectly clear to me that I should
line up help from my family if I expected
to get any breaks, even though Kelly had a
written prescription from the head surgeon
stating she would need a 24-hour sitter.
|
|
How can my friends help with Kelly when they don’t
know or feel comfortable with my daughter, let
alone understand her verbiage? |
Kelly's biological father lives in Elk
Grove, but has chosen to live his life
without his daughter. This is not
something new to me and I've had to accept
it, though I will never understand it. My
sister who is my main support was busy
taking care of my father in El Dorado
Hills who was under care with Snowline
Hospice. My husband, Kelly's stepfather,
volunteered to help out; but really, how
does he change the diapers every 2 hours?
During this lengthy stay it occurred to me
that I don't have friends who can help out
with Kelly in a situation like this. I had
offers; but how can they help if they
don't know or feel comfortable with my
daughter, let alone understand her
verbiage? I plan to change that by
involving Kelly in more of my free time
activities; but not everyone has support
and for these people I am writing this
story and report that I pray will pull at
the heart strings of someone and get
someone in power to get the ball rolling
and change things. In the long run it will
save money and countless hours of needless
suffering. It should be mandated by law
that hospital personnel go through
training immediately, nation wide.
|
|
What happened to Kelly and I should have never
been the case, which I am sure you, like me, will
want to change, reforming the hospital system as
it is today. |
It's my understanding as a special
education teacher that the 'Mind
Institute' has a lot of money in which to
research autism which is a wonderful
thing. From my point of view as mother and
educator, we need to use some of the money
to educate hospital staff. What happened
to Kelly and I should have never been the
case, which I am sure you, like me, will
want to change. I will start my account
from the moment I received the phone call
from Vancouver, Canada on July 2nd while
visiting with my father and sister in EI
Dorado Hills. I will write the time and
date for each entry to make it an "easy
read" for you. |
|
I was not prepared for what I saw when Myrna
opened the front door as I was poised to ring the
bell…. |
Day
#1 (July 2nd, 6PM)
Settling onto the plush leather couch, I
asked Susan, my sister, to bring me a
glass of chardonnay while I watched
Channel 3 news. It had been a long day
attending to my father's every need since
it had been one of the "rougher days." A
phone call from my husband, Carl came and
I explained to him that I'd be home around
7:00PM. While talking, a phone beep came
on alerting me to another call coming
through from an unknown caller. The call
came from Vancouver, Canada, as Aileen, Kelly's care home manager called me
to discuss Kelly's infection that I had no
prior knowledge of. She explained that her
nurse had phoned and that Kelly would need
to see a doctor the next day, wanting to
know if I'd be in a position to take her.
I agreed to pick her up that evening and
take her to urgent care to get antibiotic
treatment that night, so instead of
relaxing, I was on a journey that would
last exactly eight and a half days.
Apparently the infection became visible
when Kelly got home from her day program,
"Family Affair Bridges" in Elk Grove. At
3:00PM the care providers noticed her left
leg was swelling. On the way, I phoned
Kelly's primary care physician, Dr.
Fenton, and spoke with a doctor on call.
She felt that urgent care would suffice
for the infection that I described without
seeing it yet. I was not prepared for what
I saw when Myrna opened the front door as
I was poised to ring the bell.
|
|
The sight of her left leg caused me to stifle a
scream and I wanted to throw up. |
(6:45PM)
I saw my 24-year-old daughter crawling on
the floor since she couldn't walk, trying
to reach for me crying, "Mommy, the mommy"
The sight of her left leg caused me to
stifle a scream and gagging reaction. Her
left shin area and foot were swollen three
times their normal size and the infection
looked like a third degree burn, with a
cyst the size of a baseball coming out
close to her ankle. I instantly thought of
a golf official I'd seen at Ancil Hoffman
Park with elephantitis. I knew immediately
that this was no urgent care situation and
headed immediately to the UC Davis
Emergency Room, since her primary care
physician was a UC Davis doctor.
Caregivers helped Kelly to walk to my
Avalon and I was grateful that I chose
this roomy vehicle to transport Kelly.
Thankfully, because I had my cell phone
charged, Kelly's step-father met us in
front of the ER Center with a wheelchair
around 7:00PM. By-standers couldn't stop
looking at the projection coming out of
her ankle, so third-world looking, as we
positioned her into the wheelchair.
|
|
Her temperature was 102 and climbing as we were
rolled past the patients that were talking about
their drug addictions and the prisoner from Folsom
with his three armed guards. |
(7:15PM)
We happened to get into a line for triage
and were taken in early because the
hospital staff needed her wheel chair.
Gaining access into triage early because
of the wheelchair, the nurse requested a
bed for Kelly in the hallway, apparently
recognizing the infection as very serious,
possibly the flesh eating bacteria that
can eat straight through flesh before
affecting the bone. Unfortunately, my
husband was asked to leave the area
because only one adult could stay with
Kelly. This would mean that I would not
even have a bathroom break since I
wouldn't be able to leave Kelly's side.
Kelly was ignored for several hours until
I suggested quite firmly that someone
needed to take her temperature since she
was shaking. Her temperature was 102 and
climbing as we were rolled past the
patients that were talking about their
drug addictions and the prisoner from
Folsom with his three armed guards. They
were all just a blur to me. My focus was
Kelly and what would happen to her and the
leg which was changing by the minute. The
baseball sized cyst was now the size of a
cantaloupe.
|
|
Thankfully, Kelly was partially delirious because
of the fever and wasn’t trying to climb off the
bed or pull out her IV. |
(10:00PM)
I guess we were still in triage; but from
the instant we made it into our own
curtained-off space, a couple of surgical
doctors came to view the leg. They
mentioned something about a possible
surgery and at this point I knew I needed
my husband to hear all of this. I asked
them to sit with Kelly while I summoned
Carl from the ER waiting room. We had
trouble getting back to Kelly; but finally
persuaded the triage nurses to let us in.
Thankfully, Kelly was partially delirious
because of the fever and wasn't trying to
climb off the bed. We were informed that
Dr. Scherer was the surgeon that was
available that night and that they would
confer with her. I kept thinking to
myself, 'this really can't be happening
.... her life has already been too hard.
Surely, surgery won't be necessary. '
Kelly's nurse placed her on three
different antibiotics. I thanked God that
he was able to find a vein easily without
poking all around. Kelly has tiny veins
that are difficult to find. So far Kelly
was doing fine, allowing the staff to do
their jobs. I knew it would be a long
couple of days and asked Carl to get me
something to eat and some water to drink.
This time he got back in to Kelly's room
easily. The triage worker knew him by now.
|
|
Before the surgery, though, I was asked to sign a
form about possible loss of limb. |
Day
#2, July 3rd (1:00AM)
Kelly went in to surgery within a couple
of hours. The surgical team promised that
they'd take care of her and if anything
needed to be discussed that we should wait
in a certain area, especially for families
of patients undergoing surgery. Before the
surgery, though, I was asked to sign a
form that had something scribbled about
possible loss of limb. Numbly I questioned
it and a quick reply like "very unlikely"
was what I processed. I don't think I was
able to deal with a possible leg loss at
this point. Carl was still with me and
encouraged me to go to the cafeteria for a
bite to eat. Although I wasn't hungry, I
forced myself to eat a yogurt and fruit
salad. I knew I would need lots of energy
for Kelly and myself. The guy at the
register remarked that I was surrounded by
angels since my charge was $4.44. This
seemed perfectly natural to me since I had
prayed that Kelly and I were surrounded by
angels while driving to the hospital. Carl
thought the whole thing curious,
encouraging me to keep the receipt. We
went back to the waiting room and within
minutes the surgeon, Dr. Scherer came
walking in to the waiting room with a
smile on her face.
|
|
I liked her instantly, not just because of the
news, but because she embraced Kelly even though
she was disabled and found her enchanting
nevertheless. |
"Good news. We did an incision and her
muscle and skin tissue are all healthy.
She doesn't have the flesh eating
bacteria." She went on to remark on how
loved Kelly must be because she was
dressed and so clean, holding her toy frog
and giraffe. I liked her instantly, not
just because of the news, but because she
embraced the fact that Kelly was disabled
and found her enchanting nevertheless. We
were truly surrounded and being held up by
angels. I again thanked God for Aileen and
her staff, making a mental note to tell
her exactly what the doctor said that
reflected their excellent care of Kelly. I
couldn’t help but wonder, though, how the
infection had been ignored for so long.
|
|
He wondered why the charge nurse on level eight
was taking so long to give Kelly a bed
|
(1:10AM)
I encouraged Carl to leave and get some
sleep and I walked into the dark room of
recovery and met Kelly's nurse, Attilis
Bertalan. I learned he was from Bulgaria
and just receiving citizenship. He too,
embraced Kelly and me remarking on how I
was an inspiration to him. It felt good to
be recognized for my many sacrifices; but
I was especially thrilled with the fact
that he seemed to care a great deal about
Kelly and me. He wondered why the charge
nurse on level eight was taking so long to
give Kelly a bed. We must have been in
recovery for at least two hours, long
enough to hear that the other patient in
recovery was not going to make it. I
overheard, even though the nurses were
whispering, that he'd had brain surgery. I
said a silent prayer for him, again
remembering to include Kelly. It all
seemed so dream-like. Kelly's dark eyes
were beginning to open and she focused on
me right away. The nurse covered while I
used the toilet, still having a bug from
Mexico that I couldn't seem to shake off.
Attilis called floor 8 several times more,
checking on the status of Kelly's bed,
making it clear that she would need a
sitter and special care since she was
retarded and autistic, not your typical
admit on floor 8 East. I over-heard him
say something like he'd deal with that
nurse again, if need be. His co-worker, a
woman, rolled her eyes and agreed it was
taking an awful lot of time and that
something needed to be done about the
nurse’s lack of compassion and
understanding. I met the head nurse soon
enough and was very sorry that Attilis,
our advocate, was on his break and didn't
take us there himself.
|
|
“We’ll use restraints on your daughter if we need
to. You’d better……” |
(3:30AM)
Our first introduction to the wing was
confrontational as Crystal
informed me that Kelly would not be
getting a sitter even though the surgeon
and nurse requested it. This was the first
thing she said to me, in front of Kelly,
the recovery nurse and the person sitting
at the nurse's desk.
"Sitters are reserved for our suicidal
patients" was my introduction to floor
eight, even before Kelly was taken to her
bed.
"We'll use restraints on your daughter if
we need to. You'd better line up relatives
to help you."
This was particularly difficult to hear
since I'd lost my mom to breast cancer and
she had always been my main support. I
knew that Kelly's biological father was
out of the picture and thought about
calling his parents, who are 80 years old.
"Are you telling me that suicides are more
important than autistic and
developmentally delayed adults?”
"This is our policy and yes, they receive
support first.” "Who are you?" I inquired.
"The nurse in charge of this floor."
'Great' I thought to myself, as tears slid
down, 'I'm going to have to fight. .. Why
can't things just go smoothly?'
Regaining my composure, I added,
"Kelly is very low functioning and will
need support so that she doesn't pull her
IV out or get out of bed.
In a way that's a suicide. She won't
understand why she's here. Right now she's
quiet and on morphine, but this will not
continue to be the case. I'm just trying
to make things easier for everyone. Is
there a quieter placement for her?" I
inquired since they had her right across
from the nurse's station and her room mate
liked to have her lights on all night as
well as her television on very loud.
"No”, replied Crystal, without any time to
process my request. I had noticed some
empty rooms.
'She didn't hear a thing I said,’ I
thought, as I collapsed into a chair by
Kelly's bed for the remainder of the early
morning hours. I must add that before he
left, the recovery nurse jotted down some
phone numbers for me to call in the
morning. 'I'm too tired for a battle,' I
thought, as I snuck over to the other
patient's bedside and turned off her
television. She was sound asleep but still
had the TV blaring. I watched as the
summer sun rose through dirty curtains. It
was going to be a scorcher in Sacramento.
|
|
I was told that Kelly had no rights….”
|
(5:30AM)
I must have dozed when all of a sudden
bright lights were turned on as the nurse
checked Kelly's vitals. Kelly was shocked
into her new day without as much as a good
morning or how are we today? Within
minutes, the new floor charge nurse,
Kevin, informed me again that there would
be no sitters for Kelly and did I
understand that sitters were reserved for
suicide attempts? I explained that Kelly
had spent a long period of time 11 years
prior in the same hospital in pediatrics,
and that I didn't want 4-point restraints
used again. He said he was sorry; but that
was the hospital's policy. I asked about
Kelly's rights and was basically told that
she had none and that it would be helpful
if I called family members to help. I told
him about my father under hospice care and
there was very little response. I asked
about a quiet room and he said he'd look
into it, confirming that the patient next
door had the right to keep her lights and
TV on all night long. I explained how
difficult that would be for Kelly and he
said he was sorry and he'd try to get me a
sleeper and a private room. I again asked
if Kelly had the right to sleep without
lights and the television on during the
night and he reaffirmed with a "No."
'Hmmmm,' I thought to myself, planning to
call patient relations later in the
morning.
|
|
She asked me if I wanted to file a formal
complaint against…..” |
(7:30
AM)
I got Sarah on the phone explaining
in detail what had transpired. She wanted
to know if I wanted to file a formal
complaint against Crystal. I responded,
"No”, because I didn't want any possible
retribution against Kelly. I really just
wanted Sarah to know that Kelly was
supposed to have a sitter and that I
couldn't possibly be expected to stay
around the clock. I also told her I had
diarrhea and a sore throat starting. I
told her about Kelly's hospitalization 11
years prior and the 4 point restraint,
which almost killed her. I was encouraged
to call Social Services and that
unfortunately they couldn't do anything
for me unless I wanted to complain about
Crystal. I told Sarah I was just trying to
be pro-active and make things easier for
everyone, especially Kelly. She added,
"Good luck.”
|
| |
(7:35AM)
A sitter showed up! I informed her about
Kelly and told her I was going home for
some much needed rest. Kelly slept most of
the day. I went back to the hospital,
prepared to stay the night, but there was
another sitter who would stay with Kelly
throughout the night! I stayed with Kelly
until she fell asleep and went home to my
husband. Kelly was still heavily sedated
and was given morphine to relieve any
perceived pain while her incision was
cleaned out. I was feeling happy that
sitters were being provided after all and
Kelly was in good hands. Everything was
going perfectly. Someone had listened.
|
|
I was told that Kelly had misbehaved and pulled
her IV out…… |
Day
#3, July 4th (10:00AM)
The idea of the KellyFile evolves...
I wrote all kinds of information about
Kelly and decided to pin them to the
bulletin boards so that doctors and nurses
would know that Kelly was developmentally
disabled and low functioning. I also
requested that they were patient, talk
quietly and keep bright lights off. I also
wrote Kelly's mental age, name and that
she liked stuffed animals and to not take
her giraffe away from her no matter what.
Carl and I came to visit Kelly and bring
her some treats for the 4th. There was a
sitter with her and we were promptly told
that Kelly had misbehaved and pulled her
IV out. Kelly had no sitter from 11PM
until 7:00AM. Had I known this, I would
have spent the night with her because
nighttime is especially scary for Kelly,
like most young children. It is especially
frightening because she was awakened all
night long by strangers. Crystal had been
the one to inform me about the IV. I
thought to myself, 'I told you this would
happen,' not desiring to battle with her
again.
|
| |
Somehow Kelly was relaxed and as I gave
her sitter flowers and her roommate Patti,
flowers, thanking them in advance for
being patient and compassionate to Kelly.
Carl and I left for EI Dorado Hills to
spend the 4th of July with my sister and
father, thinking it could possibly be the
last 4th with my dad. I have also learned
that I have to go on with my life in spite
of Kelly's hurdles or I'll miss out on my
time with the rest of my family. Many
times, I chose Kelly over my mother and
regret it still today. With little
warning, mom died from complications due
to breast cancer we thought she had
recovered from. |
|
I missed a call because there’s a dead zone in El
Dorado Hills and………. |
After the 4th festivities were over, I
planned to visit Kelly at the hospital.
While filling up my car at Chevron in EI
Dorado Hills, I realized I had missed a
call on my cell because there's a dead
zone up there at times. |
| |
(8PM)
It was a call from Crystal informing me
that Kelly had become difficult, had
pooped in her pull-ups and that she would
be placing her in restraints unless I
could come to the hospital and sit with
her throughout the night. I called right
back and said I was on my way. She added
that Kelly had been combative, whatever
that meant. I made it a point to breathe
deeply, drive carefully, not fall apart,
or feel guilty for not spending the entire
day with her. 'Stay calm' was my mantra. I
also prayed to God to help me handle this
calmly and again surround Kelly with
angels.
|
|
I wondered, ‘How many times will I have to repeat
myself and to how many doctors and nurses?’
|
(9PM)
As I walk in to Kelly's room I see a young
girl sitting at Kelly's bedside. She
informs me that she is called in
emergencies and that Kelly tried to remove
her pull-ups, after she defecated in them.
Who wouldn't want to remove soiled
clothing? She had also pulled out her IV
and they had had a very difficult time
finding a vein. The sitter I thought was
staying all night had left at 7PM and
Kelly had been left alone when she pooped
and pulled the IV. She had no one there to
comfort her or change her. I was informed
that she had been very agitated and no one
knew what to do. Calmly and slowly, I
informed Kelly's night nurse, Roberta,
that I had explained all of Kelly's needs
to Crystal and to Kevin. Apparently
neither of these nurses shared any of
Kelly's information with anyone else. I
informed Roberta that Kelly was supposed
to have a sitter every moment she was in
the hospital, that she was really only 17
months old, mentally. I wondered, 'How
many times will I have to repeat myself
and to how many nurses and doctors?'
Roberta had the sense to ask,
|
| |
"What can we do to make things better for
her now?" I mentioned that there were
several empty rooms and if possible, Kelly
would do best if in a room by herself,
where her physical environment could at
least be controlled. |
|
Kelly had been given 4 ml of morphine at 8PM and 4
ml more at 10PM. Kelly weighed only 125 pounds.
|
Miraculously, Kelly was moved within an
hour to her own room. I was also provided
some kind of couch-thing to sleep on. I
should add that Kelly had been given 4ml
of morphine at 8PM and 4ml more at 10:00.
Instead of a sitter, someone thought it
would be best to knock her out. Kelly is
only 125 pounds and my father is 148
pounds and he has never received so much
morphine even though he is a hospice
patient. |
|
Kelly’s blood pressure was dangerously low.
|
(10:00PM)
Kelly and I settle in for a long night.
Doctors come in around 3AM, waking us to
check Kelly's blood pressure. It is
dangerously low. She is awakened when the
antibiotics are changed and when her
vitals are taken. Finally we fall asleep
only to be awakened by an overzealous 3rd
year resident checking on her status. This
will be another long day for Kelly and me.
One of the surgical doctors mentions that
Kelly was given way too much morphine the
night before and wants her to have it only
when her dressing is changed.
|
| |
Day #4,
July 5th, (5:35AM)
Kelly is initially awakened calmly by the
3rd year resident who wants to take a look
at Kelly's incision and at the same time a
frenzied phlebotomist comes in and
abruptly starts prodding for veins with 5
vials to fill. She becomes annoyed because
she is in a hurry; she looks over at me
because I haven't jumped up to help her. I
tell her to "calm down," and she retorts,
"Are you talking to me or her?" (Pointing
at Kelly) I say I'm talking to you and ask
her to leave the room with her attitude. I
tell her that Kelly's blood will be taken
after breakfast and her morning meds. She
mumbles something about doctor's orders
and I tell her I'll deal with the doctors
and she didn't need to worry.
|
|
I am stunningly aware of how important it is for
me to be there every second to advocate for Kelly;
I realize that I am training staff……. |
(7:30am)
I am wondering why Kelly hasn't been given
any of her morning medications since she
is agitated by the constant flow of people
in and out of her room. Instead of
breakfast a very kind nurse comes in to
get the much needed blood. Again, the
training staff comes in to take a look at
Kelly's incision, which is 3" long and cut
down to the bone. I remind them that she
needs morphine before they change her
dressing. I am stunningly aware of how
important it is for me to be there every
second to advocate for Kelly; I realize
that I'm actually training the staff and I
will be as long as we're in this hospital.
When the group comes back to clean the
wound, I tell them that they should have
some kind of training with this
population. They are very polite and
listen to everything I say, seemingly
evidencing their desire to learn at a
teaching hospital. They show a great deal
of respect, which I appreciate. Finally, I
give Kelly her morning medications, which
is fine with Pam, her new nurse.
|
|
She likes the beanie frog the most…… |
(12:30PM)
Kelly's paternal grandparents come to
visit while I'm feeding her. She is happy
to see them, smiling and appreciating the
toys that they bring. She likes the beanie
frog the most. They stay for about a half
hour, leaving when Kelly says she needs to
go poopy. Grandma Marilyn and I understand
her. They leave and I attempt to sit Kelly
on the commode. She immediately says, "I
hurty', desiring to get off. She continues
to say, "hurty" and I call for the nurse
who gives her vicadin. Thanks be to God
that vicadin helps.
|
|
I ask for a VCR and am told that they are only
reserved for pediatrics. I try to explain that
Kelly’s mental age is one and a half…….
|
(1:00PM)
I ask Kelly's nurse, Pam, if we can get
Kelly a VCR so that she can watch some
movies like 'Homeward Bound' or 'Tarzan.'
I am told that that pediatrics have more
need because they are children. I point
out to her that Kelly is a child even
though she is 24. Pam apparently searched
high and low for a VCR and wasn't
successful. Pam was very kind to Kelly
especially when she understood that she
was mentally 17 months old. I appreciated
her efforts.
|
|
I finally think of calling Alta Regional Center,
asking them for a sitter… |
(1:15PM)
I am feeling more and more ill by the
minute. My sore throat is a killer and I
am barely able to swallow. I still have
diarrhea. I finally think of calling Alta
Regional Center, and asking them for a
sitter. I tell them flat out, apologizing
ahead of time for my language, "I'm tired
of di..... around with the hospital,
sorry, but I can't think of any better way
to explain my frustration adequately
without using that word." I'm talking
directly to Kevin Simpson, knowing I need
to go directly to someone who can say,
"Yes, I can help you." If I called Kelly's
officer, Stephen Richardson, he would have
to go to Kevin, and that would waste time.
I needed help immediately and I was fading
fast. He said he would do what he could,
asking if Kelly had a doctor's order for a
sitter and I replied affirmatively. It
looks like help would be on the way! The
hospital staff offer two student nurses to
sit with Kelly so I can go home and get
some sleep. They can see that I am sick,
very sick. I go home and shortly after
Aileen comes in with some of her staff to
visit Kelly.
|
| |
(1:25PM)
Aileen shows up with two other women from
the home. Kelly thinks they are there to
take her home and starts crying. Aileen
leaves around an hour later and Kelly is
very agitated, trying to climb out of her
bed. Both student nurses are trying to
hold Kelly down when my sister, Susan,
Kelly's aunt arrives.
|
|
What a concept!
I suggest that the psychiatric team communicate
with Kelly’s private psychiatrist. |
(2:30PM)
Susan tries to help Kelly relax by giving
her sips of Jamba Juice. Kelly says, "I
hurty" and Susan calls for the nurse.
Kelly is given vicadin and is comfortable
within an hour. The psychiatric team comes
in with note taking materials, wanting to
interview Susan before Kelly settles down.
They ask questions like, "Has Kelly ever
had a psychiatric break like this before?
If so, when?" Susan calmly answers their
questions as best as she can recall from
Kelly's lengthy medical history noting a
list of medications that she is highly
allergic to; haldal was once given three
times even though Kelly had a severe
reaction to this drug the first time,
causing her to permanently shuffle when
she walks and trazadone which she is
allergic to as well. Susan states the need
for something for Kelly's increasing
agitation; it now takes my sister and the
two aides to keep her in her bed. My
sister understands that Kelly is saying,
"I hurty" in her rapid, hard to understand
voice. My sister can't remember Kelly's
psychiatrist's name, but they thank her
for all of her information and they leave.
Shortly later, one of them gives me a
call, waking me up. I suggest they talk
with Kelly's psychiatrist, Dr. Arnette.
She agrees to talk with them and they
decide that when Kelly is agitated she
would be given extra seroquel.
|
|
The nurses are afraid of doctors; but I’m not.
|
(7PM)
I come in, packed and ready to stay with
Kelly as long as she's in the hospital. I
ask if she's gotten her 5:00 medications
and am told that she doesn't get 5:00
medications. I tell the nurse that she is
wrong, showing her the bubble packaged
meds that come from the group home and the
times they are administered. The nurse
agrees that there's a problem, but says
she can't do anything without a doctor's
orders. I simply say, "Then call a
doctor." I tell her that Kelly has been
agitated because she's not getting her
psychiatric meds at the correct times! The
nurses are afraid of the doctors. I'm not.
|
|
I post signs on the outside door requesting no
blood draws and that people enter quietly and…
|
(9PM)
The night nurse (a new one) comes in to
give Kelly her nighttime meds plus her
5:00 meds. Kelly has a very difficult time
keeping all of them down. She starts to
throw up and cry. I explain the problem
with the medications to the night nurse.
This one grasps the situation immediately
and asserts that she will discuss the
matter with a doctor as soon as possible.
I ask her that Kelly not be interrupted
for vitals during the night and post all
kinds of signs on the outside door
requesting no blood draws and that people
enter quietly and respectfully. I add that
she is autistic and had a very difficult
day.
|
|
There’s a party next door……. |
Day
#5, July 6th
(1:00 AM)
I am awakened by what sounds like a party
from the room next door. There is very
loud laughter and talking that seems to go
on forever. I am grateful that Kelly is
oblivious to all of this. I am informed by
night nurses that they have already asked
them to quiet down and that they have the
right to talk. It's the 3 armed guards
watching over the inmate from Folsom
Prison. Since they were showing no signs
of letting up, I am forced to walk over in
my pajamas and ask them to quiet down. I
explained that my daughter is next door
and having trouble sleeping. They were
very sorry and quieted down immediately.
The only intrusion for the rest of the
night were the squeaky tennis shoes as the
technician adjusted Kelly's IV. Did the
nurses really ask them to be quiet?
|
| |
(7:00
AM)
Kelly gets her morning medications around
8:30 with breakfast. This time she does
not throw up.
|
|
|
(9:00 AM)
I get a call from Aileen stating that she
will be in to sit with Kelly throughout
the night. I am delighted because she
knows Kelly so well. Besides me and my
sister, she is the only human being who
knows if Kelly hurts and can understand
everything that she says. I allow myself
to feel the exhaustion because I know I
will be in my own bed that night. I still
have the sore throat and am acutely aware
of every swallow I take. I stay with Kelly
throughout the day.
|
|
Help is on the way…… |
(2:00 PM)
I get a call from Kelly’s Alta Regional
Center officer, Stephen Richardson, who
tells me he is faxing something that I
need to sign before I can get a sitter
that they plan to hire from Maxim. It is a
request for medical documents that I sign
and Pam faxes back. The power goes out at
the regional office and Pam needs to send
it once more. She is very kind. Stephen
receives it by the end of the workweek. I
will have a sitter; but I am not told
when. I am still feeling comforted that
help is on the way. Pam was great and I
tell her so.
|
|
I am very dizzy driving home…….. |
(5:30 PM)
Kelly has not received her 5PM medications
and I can't believe it. I give them to her
myself with Jell-o. She calms down and is
ready for dinner when it arrives at 7:00.
When the nurse learns that I gave her meds
she is aggravated because I'm not supposed
to do that. I again tell her that Kelly
gets her meds three times a day: morning,
5PM and 9PM. I inform her that Aileen is
coming in and will explain it all again.
Unfortunately, Aileen arrives at 10:00PM
and a new nurse is on shift. I ask Aileen
to clear the whole thing up and this time
a doctor is there and understands the
misunderstanding. He confirms that Kelly
will get her psychiatric meds on time,
starting tomorrow. I also tell him that
Kelly is constipated and he orders a
suppository for the morning. I thank him
as I leave the hospital to go home. I am
very dizzy and tired as I drive to
Carmichael. My husband is asleep but wakes
up. He is glad to see me and is clearly
worried because I look so bad.
|
| |
Day
#6, July 7th (10:00)
I open my eyes at 10:00 AM not believing
how late it is. I feel shaky and still
have a sore throat when Carl brings me a
cup of coffee. He worries about Aileen and
drives over to the hospital to relieve her
while I struggle to get dressed. I call
Aileen after the shower and she informs me
that a sitter from Maxim showed up at 7:30
and that she took some time to train her
before calling her husband to pick her up.
I was relieved because Aileen was certain
this woman knew how to deal with the
autistic and developmentally delayed
population. I call Carl with this new
information and crawl back in bed thanking
God. Maybe I would feel better, later.
|
|
I realize I have eaten very little… |
(6PM)
I pack my things for another over-night
stay with Kelly. Kelly had pooped several
times that day and apparently was feeling
better. I pick up some special treats at
Whole Foods. Carl drops me off this time
and we carry in an ice chest full of food.
I've realized by now that I've eaten very
little while attending Kelly's every need
and sleeping any chance she did. If I want
to get well I will need to eat. I'm told
that Kelly got her 5:00 meds and she is
relaxed, watching cartoons when we arrive.
Dinner comes at 7 and I help her eat and
also give her some special treats. Carl
leaves at 8, promising to be back at 9AM
with a Starbucks for me and a Jamba Juice
for Kelly, her favorite, an "Orange Dream
Machine.”
|
|
I thank the cops next-door for being so quiet the
night before so they’ll remember to be quiet
again.
It works. |
(9PM)
Kelly gets her nighttime meds. The nurse
helps me change the bed sheets and we put
new diapers on her so she can be as
comfortable as possible. I make certain
that I have plenty of supplies before I
turn in. Kelly's diapers needed to be
changed every 2 hours because of the large
amounts of fluids from the IV. Every other
night of Kelly's hospitalization, I
changed Kelly's diapers with no
assistance. I thank the cops next-door for
being so quiet the night before so they'll
remember to be quiet again. It works.
|
| |
Day
#7 (7AM)
Miraculously, Kelly and I sleep very well.
We are awakened by Kelly's sitter and the
doctor team. The team wants to change her
dressing. I remind them that she needs
pain medication before any dressing
changes. She no longer has an IV, so they
give her a vicadin and promise to come
back later. Kelly gets her morning meds
and breakfast at the same time. It's a
promising day. A phlebotomist comes in to
take blood and I tell her it's not
necessary. I had already checked with the
team earlier that morning.
|
|
Carl is shocked to see the incision. He hadn’t
realized that it went all the way to the bone.
|
(8:30AM)
Carl arrives early to pick me up. The team
comes back to change Kelly's dressing.
Carl is shocked to see the incision. He
hadn't realized that it went all the way
to the bone. Kelly has the same sitter as
yesterday so Carl and I feel confident
leaving her after giving her further
instructions. I go home to sleep still
feeling sick.
|
| |
(6PM)
I pack my things again, filling the ice
chest up with more snacks and bottled
water. Carl and I take our own vehicles
because he has an early, job-related trip
to Vancouver, Canada. He stays with us
until 8 PM. Kelly enjoys a cookie as we
settle in for another night after watching
some television. I change her sheets,
diapers and go through the same routine
we've had for nights. Her night nurse is
Marceilla, who I come to believe is an
angel. She is so patient, kind and
understanding, just like Lora, another
outstanding nurse. Both of these women
went out of their way to make sure Kelly
and I were as comfortable as possible.
These are examples of unsung heroes in our
midst.
|
|
Kelly falls asleep and I hear the chains next
door. I start to formulate my plan to…. |
(9PM)
Kelly gets her meds and as she settles to
sleep she looks at me through the hospital
bed slats to make sure I am there. I only
see one brown eye focused intently on me
and I am reminded of how she used to look
at me when she was a tiny baby in her
crib. I say, "I'm here, honey. I love
you," and then turn out the lights. Kelly
falls right asleep and I hear the chains
next door. The prisoner must be using the
bathroom. My mind drifts as I wonder what
he did that was so bad that he had to be
hobbled in chains, even with three armed
guards. I also think of the possibility of
Kelly and I being held hostage. I also
think to myself, 'How could the staff ever
even think of leaving Kelly alone in a
place like this?' I decide to do something
to change the situation when Kelly can go
home. I stay awake for hours thinking of
how to proceed with this idea that I am
quickly formulating.
|
|
We are left alone for the first time and……
|
Day
# 8, July 9th (6:00AM)
I pretend to be asleep as someone peeks
into our room. Whoever it is respects and
follows the notes posted on the door. I
don't feel up to talking this morning and
am tired of the hospital life. Kelly is
sound asleep. We are left alone for the
first time.
|
| |
(7AM)
Our sitter from the regional center shows
up. I whisper for her to get a cup of
coffee and let Kelly sleep. She leaves and
I get dressed.
|
|
Has the discharge planner talked to the group home
supervisor? |
(7:30AM)
The doctor-group shows up, takes a peek at
Kelly's wound and announces that she can
go home today. I am thrilled; but want to
know if the discharge planner has talked
any of this over with Aileen. They say
they will check into it and bring this up
with the discharge planner, Leslie. I
decide to stay so that I can help plan the
discharge.
|
| |
(11:00AM)
I am shown show to change Kelly's
dressing. I ask to do it on my own the
next time since I learn best by a "hands
on" approach. I also ask who is going to
train Aileen since Kelly lives with her.
No one knows and this seems curious to me.
I do a fine job changing the dressing
later in the day with Marcelia's excellent
support.
|
| |
(12:00AM)
I called Aileen to see if she had heard
anything from Leslie, the discharge
planner. She had not heard a thing and
didn't think Kelly could come home without
some careful planning that would include
an Alta Regional representative, and an
exam from a physical therapist. At this
point Kelly could not walk and had been in
bed throughout our ordeal. I had to
request the physical therapist evaluation.
|
|
I remind the discharge planner to include Aileen
in the discharge plan, but…….. |
(1
PM)
Leslie came by to talk about Kelly being
discharged and I explain that Kelly is an
Alta client and that certain things would
need to be in place before she could leave
the hospital. I gave her Stephen's phone
number and urged her to call Aileen as
soon as possible.
|
| |
(2PM)
A physical therapist comes in to evaluate
Kelly. She didn't seem to have much
knowledge about Kelly's injury and was
asking her to walk when she hadn't walked
in eight days. Kelly becomes very agitated
and I tell her the evaluation is over and
that it is clear that Kelly will require a
wheelchair for mobility at least for the
short-term. I called the nurse so that
Kelly could get more vicadin.
|
| |
(3PM)
Kerrie, the sitter, left at 3PM because of
doctor's appointment. Actually, I was
relieved because she never stopped
talking.
|
| |
(5PM)
It is clear by now that Kelly isn't
leaving at all. Kelly is very sad because
she thought she could go home. I hope that
she can sleep. If the discharge planner
had listened to me about Kelly's special
circumstances, we would have both been
home by now.
|
|
The hospital lost money because the discharge
planner hadn’t…… |
The hospital lost money because the
discharge planner had not been trained on
how release plans are different for
persons residing in group homes with
disabilities. |
| |
(9PM)
Kelly and I settle down for another
hospital night. I wonder what the weather
was like since I haven't been outside for
days. The hospital is our new home and the
nurses have become our friends and social
life. Kelly and I sleep well.
|
|
Why is Kelly still in the hospital? |
Day
#9, July 10th (9:00AM)
Doctors and nurses want to know why Kelly
is still there. I explain and then get a
call from Leslie, the discharge planner,
that we're having an emergency meeting at
10:30 about where Kelly will be going. Her
main point is that Kelly needs to leave.
She encourages me to call Stephen and ask
him to come to this meeting. I am freaked
out because I thought all of the planning
had been worked out. How could Kelly go
anywhere but home? Leslie also suggests
the possibility of a rehabilitation center
for Kelly. I think, 'Yeah, right,
considering her level of autism and
adjustment inabilities.' Leslie's
suggestion felt like a veiled threat and
my anxiety level rose significantly. I get
on the phone immediately and cannot get
Stephen. Aileen would need 1:1 care for
Kelly around the clock to ensure that she
wouldn't take her bandages off. We had
already spoken to Stephen about this and
needed him at the meeting because his
agency held the purse strings, and they
would need to agree. Unfortunately and
understandably, they couldn't make the
meeting at this late notice. Why hadn't
Leslie called a meeting yesterday, when
she realized her mistake?
|
| |
(9:15AM)
Marceila worries about me and tells me to
get something to eat. She gives me a $6.00
voucher. It occurs to me that I haven't
been in the cafeteria since July 2nd Marcelia is an angel, maybe the one that I
had prayed for.
|
| |
(10:15AM)
I tell the nurse, Marceilla, that we are
having a meeting and I will need to have
someone sit with Kelly because the noise
and amount of people attending would
agitate her. She agrees to have a student
nurse sit with Kelly, understanding fully,
Kelly's needs.
|
|
I have to explain again that Kelly is autistic and
already agitated. |
(10:35AM)
A nurse practitioner, the 3rd year
surgical resident (1 can't recall her name
but she was excellent), Aileen and her
husband, Angel, Leslie and I are all in
Kelly's room to discuss where Kelly will
be going. I suggest that we meet elsewhere
so that we minimize Kelly's growing
agitation. Leslie is annoyed saying,
"This won't be a contentious meeting so
what's wrong with meeting here?" I explain
again that Kelly is autistic and already
is disturbed. Leslie continues that there
is no place to meet. I inform her that
there is and explain that I've already
arranged a room for us. She is quite taken
aback as we go into a private room for our
meeting. The plan is to take Kelly to my
father's home in EI Dorado Hills, even
though there is no nursing group in the
area to look in and monitor her wound.
Aileen and Angel are very sorry; but need
to get a commitment from Alta that they
will pay for 24-hour help. They come in
to kiss Kelly good-bye when Leslie gets a
call from Stephen on her cell phone.
|
| |
(11:30AM)
Kelly is to go home after all. Alta has
agreed to pay for 24-hour support service
for Kelly for at least one week. I am glad
she can go to her own home and that I can
get some rest. I walk with Aileen and
Angel as they wheel Kelly to their car. I
wave good-bye as they pull out. Kelly
doesn't wave; instead she plays with her
toys in the backseat.
|
|
I search and search for enough money to pay my
parking fee. Were we really surrounded by angels? |
(12:00AM)
I clear out Kelly's belongings and my
suitcases. I go to the front desk and ask
to speak with Marcella. She comes by and I
tell her how wonderful she was to Kelly
and me and how much I appreciated her and
what she did. I feel like I have her
pinned to the wall; but I want her to hear
all I have to say. She becomes tearful and
then I hug her good-bye. I have the
feeling that nurses aren't thanked enough.
I leave to go home and am almost held
hostage by the parking attendant. I search
and search for quarters, dimes, and loose
dollars because they only take cash. My
eight day pass had expired. A car honked
as I madly searched while thinking it
ironic that I had to pay even though I had
worked non-stop while taking care of
Kelly’s needs at the hospital. The driver
behind me helps me to pay my bill. I’m
still mostly surrounded by angels. I
decide to pay it forward.
|
| |
(1
PM)
I crawl into bed after phoning my sister
telling her I'd be up to help with dad
after I got some sleep. I called her at
7PM and was told that my father had
suffered a fall, but this is another story
altogether.
 |